P3 ALL OVER ME

Publish Date: Thu 18 May 2006

By VC Powel, Published in the Pique News Magazine

The only time I think about wastewater treatment is when I have to do something about it. The outhouse at my cabin, for example, is almost full. That’s a drag. I’ll have to either dig out the existing hole (oh, boy), dig a new hole somewhere else and move the structure over it, or better yet, use this opportunity to put in some kind of composting toilet.

Whistler’s outhouse is almost full, too. The wastewater treatment plant at Function Junction is operating at maximum capacity (as your nose may have told you on occasion) and needs to be upgraded. Unfortunately, the solution is going to be just a little more complex than my outhouse problem.

The treatment plant must take the toxic waste of up to 50,000 people a day and transform it into something benign enough to pump into the Cheakamus River without doing a CN Rail on the fish.

What are the options? Well, if you’ve been reading the papers you know that aside from the engineering technicalities of the process itself, there are two alternatives: Whistler could carry on with the traditional approach and contract out the construction while continuing to operate the plant itself. Or, they could take a new approach and form a partnership with a private corporation that would build and operate the plant. This is known as a Public Private Partnership, or P3. (In both cases, Whistler retains ownership of the plant.)

RMOW staff and council have been exploring these options for years and in 2003 they arranged for a $12.6 million federal-provincial grant to help cover costs. The next year, staff told council they had examined the two options and were recommending that Whistler stick with the traditional approach.

That’s when things took an interesting turn.

It is now over two years since staff made that recommendation and not only have costs soared, but construction hasn’t even started yet. Oh, and the RMOW is now going with the option they originally rejected — the P3 route.

What happened? That’s what I was wondering when I went to an open house at the Spruce Grove Field House in early February this year. I didn’t know much about the issue, certainly not enough to have an informed opinion, but what I’d learned about the process itself intrigued me, and since council planned their final vote on the project in a few days, I felt I should take a stab at getting up to speed. Little did I know the black hole I was about to be sucked into.

Soapbox opera

There was a table outside the Spruce Grove Field House set up by the brand new Whistler branch of the Council of Canadians. They were handing out free water as a way of making their point that public utilities should remain in public hands.

Inside, the walls were covered with poster boards of charts and diagrams and explanations of why this P3 route was now the recommended approach. Most council members were there, some of the RMOW staff involved in the project, a few suits I didn’t recognize, and an ever-changing number of locals coming for a look.

All in all, a very proper, well-controlled public relations presentation. Not surprising considering the municipality had paid the largest public relations firm in Canada, National Public Relations, to organize it.

And then local writer and musician Stephen Vogler pulled a plastic milk crate into the middle of the room, stood up on it, and announced in a loud voice, "I have a public service announcement…. It’s nice to see we have a PR firm here helping us with our community’s open house. I’ve got my own little PR company — it’s called the soapbox, and I brought it along to give a voice to the members of this town."

Vogler definitely had everyone’s attention, and as I looked around the room the expressions varied from glee to bowel-cramping anxiety.

"The Muni wants to privatize our water services, but the water that falls as rain and snow in this community comes from the sky and belongs to all of us," said Vogler. And he then went on to give a list of failed P3s and other reasons he was against the privatization of public utilities.

After Vogler stepped down, two or three more locals with similar opinions took a turn on the milk crate, and before long the audience was offering differing viewpoints with varying degrees of emotion.

I don’t imagine the PR guys were too pleased, but Vogler’s action had turned a sterile public relations display into a dynamic public dialog. I was hooked.

I rarely cross paths with Vogler these years but during one hazy period in my past we actually played in a band together, so I phoned him up later to ask about the milk-crate scene. We caught up a little and I was astounded to hear that his son is now 12 and the twins nine. "They’re the third generation of Voglers in Whistler," he said. "I came here when I was 12 and went to Myrtle Philip school the first year it opened."

He admitted he doesn’t have much time for political issues these days with his family obligations, freelance writing, and the novel he’s finishing, "But this is an issue of democracy. It goes beyond this town because Whistler is a very prominent place — what happens here affects other places. Why is this PR firm involved? Some guy tried to stop me from getting up on the milk crate. I’d never seen him before. Later, another guy representing the outside corporate interests came up to me and shared his views in a rather forceful and colorful manner, then stormed off.

"I think the provincial government is far too keen to invite corporations to make money off of public works, and that this community should be deciding what’s best for us without outside interests interfering."

I later discovered that the link to the provincial government in this case is through Partnerships B.C., a corporation formed in 2002 that is wholly owned by the Province of British Columbia and reports to the Minister of Finance.

The partner

Partnerships B.C. had a representative at the open house and is the entity that has been dealing directly with RMOW staff in putting together the P3 approach (also known as DBO, for Design, Build, Operate). RMOW staff later told me that Partnerships B.C. charges the municipality an hourly rate for its involvement but denied that Partnerships B.C. would receive any commission if the project goes the P3 route.

(The Sea-to-Sky Highway improvement is another P3 project involving Partnerships B.C. Figures from the corporation’s consolidated financial statements for 2004-05 indicate it charged almost $7 million in 2005 for expenses on the highway venture.)

The CEO of Partnerships B.C. is Larry Blain. With a Ph.D. in Economics from UBC, experience as an economist with the Bank of Canada, and as an investment banker with the Royal Bank before joining the Ministry of Finance, his credentials are impressive. He was also a member of the B.C. Liberals transition team prior to 2001.

What raised eyebrows in the Legislature earlier this year, however, was disclosure that his salary in 2004 was $499,132 (about $170,000 of that for performance bonuses), plus over $40,000 in expenses. The performance bonuses appear to be for Partnerships B.C. doing what it was formed to do — "encouraging and facilitating private sector involvement in the delivery of critical public sector infrastructure." Or, as Blain has been quoted as saying, "Our job is to drag government kicking and screaming into the marketplace — that’s our mandate. Our corporate interests are aligned with the markets."

Council climbs on

A few nights after the Spruce Grove open house, Council voted 5-2 in favour of the proposal to move forward with the P3 approach. Before the vote, a group called Whistler Water Watch presented a petition with over 500 signatures, "demanding a moratorium on the bidding process until thorough public consultations have been conducted." The people who signed the petition were concerned over the implication of international trade agreements and the fact that operation of the wastewater treatment plant was going to be turned over to a private company for up to 20 years.

Pina Belperio is a founder of Whistler Water Watch. I’d first met her when she was trying to set up a local chapter of the Council of Canadians, so I called her and we arranged to meet. I asked her what had motivated her to get involved.

"I got my degree in Environmental Science and have a Masters in Science, so I’ve always been involved in water issues," she said. "I’m a science writer for a large company, doing technical manuals and bulletins, so I’ve worked with engineers most of my career.

"And when I saw what the muni was planning, I just didn’t think the public was aware of the possible ramifications."

When I asked what ramifications she meant, she said: "There are examples all over the world where these P3s have failed, miserably in some cases, and I don’t think council has been given all the information they need to make the best decision for the community. Hamilton went the P3 route with their plant and it was a disaster. The contract changed hands five times. They had the biggest sewage spill in their history. The public was suing for damages from the spill and lawyers couldn’t decide who was responsible. In the end, the city took back control of the plant."

I pointed out that RMOW staff had received letters from other towns that seemed quite happy with their P3 projects — Goderich, Ontario, and Moncton, New Brunswick for example. And that the "blue ribbon panel" appointed by the municipality had examined the two options — traditional and P3 — and recommended P3 as the way to go: it would save the community an estimated $9 million over 20 years, get the plant built sooner, offer innovation, and involve less risk.

"When I first heard about the blue ribbon panel I thought it was a good idea," Belperio said. "Now I think it was a farce with a predetermined agenda. Look at the members. Many of them are connected in some way to P3 projects or are now working on this one. How can they be impartial?"

This was a point that Councillor Nancy Wilhelm-Morden had brought up in her address to council on the night of the vote.

"It may be that these people were experts," she said, "but they certainly were not independent."

Wilhelm-Morden, a lawyer, is back on council for the fourth time, and although she spent the least amount on the last election campaign, she got almost 500 more votes than any other candidate. I sat up and listened when she described the members of the blue ribbon panel.

"There were nine people. You had a representative from Associated Engineering Ltd — Associated Engineering Ltd is now a member of the Whistler Wastewater Treatment project team. There was a member from Price Waterhouse Coopers — Price Waterhouse Coopers is now a member of the Whistler Wastewater Treatment project team. Don Lidstone, one of our municipal solicitors, chaired the panel — Lidstone, Young Anderson, his firm, is now a member of the Whistler Wastewater Treatment project team.

"Three other members of the blue ribbon panel were representatives of three communities (Jasper, Chilliwack, and Canmore), all of whom have gone the P3 route. So to my mind, six of the nine members of the panel either had a vested interest or were very biased in their approach."

I was intrigued. Who appointed this panel? And why? It was time to pull out the copy of the report I had picked up at the open house and finally read it.

As I went through it, I was rather surprised. I’m certainly not an engineer, but I have read enough reports and research studies to recognize vague, unqualified generalizations. And this report seemed so full of them I had difficulty believing it had been the basis for any decision by anyone — let alone a complete reversal of the RMOW’s earlier position that a P3 was not the way to go.

There had to be more to this. I was missing something. And I needed to find it before I’d be able to decide whether I should drop the whole deal, or get involved.

I managed to track down one of the members of the blue ribbon panel and explained that I was trying to get a handle on the issue. He agreed to help. I asked about the blue ribbon panel itself.

He said he thought the panel had met perhaps two or three times, felt it had a reasonable representation of viewpoints, and that he had not felt any pressure to judge the data one way or the other. He didn’t recall who had appointed him to the panel, and said the panel had not actually voted, but that the chair, Donald Lidstone, had written up the report. The panel had seen numbers for the traditional proposal from the firm Dayton and Knight, he stated, but not for the other approach. He also raised a particular concern about the Dayton and Knight proposal that he suggested I follow up on.

I did as he suggested and about a week later contacted him again, explaining that I was now going to write an article for Pique and was hoping we could connect. He readily agreed and we scheduled an interview, but it fell through. We haven’t been able to reconnect since.

I didn’t know it at the time, but he would turn out to be the only member of the blue ribbon panel I was able to talk with.

Birth of the blue ribbon panel

Since 1988, Whistler has used the North Vancouver engineering firm Dayton and Knight to develop the town’s wastewater treatment procedures. Together they produced one of the first Liquid Waste Management Plans in the province, one that was used as a model for other communities.

In 1996, Dayton and Knight handled the $10 million upgrade to the treatment plant in Function Junction, the first stage of a planned $30 million project. The RMOW didn’t have enough funds at the time to complete the whole project, so the second stage has been on hold since then. Hence, the odour problem in Function.

In 2001 staff began looking for ways to cover the upgrade costs, and in 2003 Whistler secured a $12.6 million federal-provincial grant, which at the time was two-thirds of the total estimated cost. (Although the estimated costs have increased to about $40 million today, the amount of the grant will not be increased.)

Also in 2003, Dayton and Knight prepared a Pre-Design Report and the RMOW asked Partnerships B.C. for a feasibility study on the P3 approach.

Partnerships B.C. delivered its study in January, 2004, and two months later, in March, staff told council they had examined Partnerships B.C.’s proposal but found it lacking for reasons related to technology, risk to the community, and staffing. Council agreed and it seemed the project would proceed using the traditional model.

A short while later, however, a provincial ministry apparently suggested staff might want to take another look at the P3 option. In Wilhelm-Morden’s opinion, "That put staff in a box," and it was after this that someone came up with the idea for a blue ribbon panel.

The panel was struck in August 2004, exchanged documents electronically, then met for a one-day workshop in October, and on Jan. 6, 2005, submitted their report. Each of the nine members was paid $5,000 plus travel and expenses. Their report recommended Whistler go with a P3. Four days later, council voted to take their advice.

It was the middle of January and I was out of the country, but I’m told that few in the community took any notice of council’s decision. Except, that is, for staff at the treatment plant who would be affected if operations were privatized.

Guarded information

The P3 approach called for unionized staff to be protected for two years under their current agreement, but then the door would be open for the private operator to negotiate changes. And since the P3 model suggested savings could be made in staffing costs, it seemed likely to the union (CUPE) that cuts in staffing levels, wages and benefits were two years away.

CUPE asked the RMOW to give them copies of the documents from the blue ribbon panel. The RMOW declined due to its concerns that figures in the documents could compromise the RMOW’s bargaining position with bidders on the project. So CUPE filed for the information under B.C.’s Freedom of Information and Protection of Privacy Act. That was in April 2005. Over a year later they received a letter stating a hearing date set for May 30, 2006 was being cancelled because the RMOW had now agreed to release the documents. Among them was the Dayton and Knight report released last week.

Fear of secrecy and loss of control in the P3 approach have been concerns voiced by representatives of Water Watch and others in the community, but the mayor and other councillors have repeatedly stressed their intention to keep all aspects of this process open to the public. And if you go to the project website there is enough documentation to keep you wallowing in wastewater jargon for weeks: DBBs, DBOs, RFPs, RFQs, Addendums, Memorandums, contracts, reports… it all seems to be there.

And since Partnerships B.C. is covered by the province’s Freedom of Information Act, one would think the secrecy issue has been addressed. Until you consider that even under the current regulations, it took over a year for CUPE to receive the documents it requested. And they were lucky. The B.C. Health Coalition asked for information about the redevelopment of St. Paul’s Hospital (another project Partnerships B.C. is working on) and was advised by Partnerships B.C. and the Ministry of Finance that the information would cost $25,000 because, "There is no pressing or urgent need to disclose these records in the public interest at this time."

Of even more relevance is a Bill the province has just introduced that would seal almost any information about the government's financial arrangements with the private sector for a period of 50 years. That means CUPE would have had to wait until 2055 for the blue ribbon panel documents it requested. The province hopes to have this new Bill passed by May 18, so any P3 agreement the RMOW engages in through Partnerships B.C. would seem to be covered.

The councillor who delivered the strongest support for the P3 model on the night of the vote a couple months ago (and has taken a few shots because of it) was Ralph Forsyth. So I called him up and asked if we could meet. He agreed without hesitation and we arranged to get together at his home in 19-Mile Creek two days later.

A P3 proponent

When I arrived, Forsyth was taking care of his youngest son so we all sat at the kitchen table and I turned on the tape recorder.

"I suppose it’s ideological," he said, "but I’m a big believer in using the private sector to do a lot of things, if it saves money and creates efficiency. And that’s not for everything, right, but in this case it seems to make sense. I’m not an expert, but I talked to the experts — Brian Barnett, our legal advisor, my sister who’s a Councillor in Alberta and has been to international water conferences all over the world — and I think we can mitigate risks, protect the environment, and save money, and we can do that with clear contracts.

"Every month we delay the costs go up," he said, "so I’m really sensitive to the time frame. I guess I’d rather make mistakes than do nothing."

After growing up in Quebec the youngest of eight children, Forsyth came to Whistler in 1991 and met his wife, Stephanie, while working on the mountains.

"I think the enthusiasm and the ambition of youth here in the ’90s really drove the economy. I mean, the table had been set, but I remember working 10-, 12-hour days working for the mountains because we wanted to make things great. Just because it was fun, and you knew you were in a place that was on a roll. I’m proud of what we accomplished, and people may say I’m biased on this particular issue because ideologically I believe in P3s, but I’ll always do what I think is best for the town."

I told Forsyth that as a businessperson myself, I was having trouble with the uncertainty factor: How could there be less risk for the community to walk away from a company and model it has used effectively for almost 20 years, and enter into an agreement with a consortium it has never worked with before?

"This is an opportunity for us to legislate environmental protection into the contract," he said. "So the bigger efficiencies this company comes up with, the cleaner the effluent, the more money the company makes. So everybody wins. I don’t know anybody who could argue against that."

Didn’t Whistler already have that though, I asked. It was working with a private company (Dayton and Knight) that obviously looks at its bottom line, yet had delivered a wastewater treatment plant in Whistler that the Sierra Legal Defense Fund had ranked as second best out of 22 Canadian cities in 2004.

"I toured the plant," Forsyth said, "and I think second place is nowhere near good enough. I think we can do a lot better. And the estimate with the P3 approach is that we can save the community $9 million. People tell me ‘We elected you to be fiscally responsible,’ so when I look at any project I ask myself, ‘Is this good for tourism? Is it good for small business? Families? Is it good for the environment? Are there savings involved?’ And I think the P3 approach is. But I’m always open to listening."

When I got home from Forsyth’s I ran into my neighbour in the parking lot and we did the usual "How’s it going?" routine. He asked me what I was working on. When I told him he said, "Did you know I was the supervisor of the wastewater treatment plant for 15 years?"

Well, no, I didn’t. Talk about small towns. I had another interview to do.

Next week: Look who’s talking…

 

P3 all over me - part II

VC Powel continues on the trail of Whistler's wastewater treatment plant public-private partnership conundrum.

Published Date: 2006-05-25   Time: 10:17:15

By VC Powel

Cliff Jennings and his wife Vivien have been in Whistler for 40 years. Their four kids were born here, and two still live in town.

"I started working for the Muni in 1977," Jennings said as we sat in my living room, "and worked my way up through the system. I was works foreman for a while, then moved to utilities, then to the wastewater treatment plant 15 years ago. I took early retirement in 2002 because of stress. My replacement lasted about six months. The foreman left. A lot of staff left. I’d say the problems began about eight or nine years ago."

What kind of problems, I asked.

"Not with the plant," Jennings said. "I mean, it should have been upgraded when Dayton and Knight suggested, but the problems are more in the management area."

How did he feel about the blue ribbon panel suggestion that a P3 approach would realize savings by lowering the staffing number from the current 10 to "two to four," I wondered.

"I don’t know where they got 10 from," he said. "There were seven when I was supervisor, including me, and I think there are supposed to be five now, but there might only be four. There’s a plant in Nevada that’s about twice the size of Whistler’s and they have around 70 staff.

"When we had adequate staff we could monitor things closely and make minor adjustments before they became big problems. We could do preventative maintenance rather than wait until something broke. We ran the testing lab on site and did daily monitoring. Now it’s been contracted out and they might have to wait five or six days to find out if there’s a problem."

I asked him how he felt about the two options council had looked at, the P3 and the traditional approach.

"I don’t have any emotional attachment," Jennings said, "but I know of at least two occasions Dayton and Knight came to us and suggested innovations that saved Whistler millions of dollars, once on tankage, and another time on the solids treatment. They know all our bylaws, our weather and geographical issues, they helped write the Liquid Waste Management Plan, they know the existing plant inside and out because they built it. They’ve worked with the permit and Natural Step. As far as I know they delivered every project on time and on budget. If it’s not broken, why fix it?"

After Jennings left I sat there looking at my notes and realized that every time I talked with someone new, the whole issue just got more complex, and I got more conflicted. It was time to talk with the big boys and bring it on home.

The doors start to close

I assured my editor I was getting close to wrapping things up. I had three interviews left – Partnerships B.C., Brian Barnett (Resort Municipality Of Whistler general manager of public works & engineering), and Donald Lidstone, and then I’d be done. My wife gave me a knowing smirk and motioned towards the dirty dishes in the sink.

I was very impressed with Partnerships B.C.’s response when I called for an interview. Within an hour, their media relations person called me back and said she had set up an interview for the next day at 3 p.m. with either CEO Larry Blain, or Suromitra Sanatani, vice-president, corporate and government relations. This accessibility flew in the face of charges that the organization was secretive and I was looking forward to the interview.

In contrast, I was on day three of trying to set up an interview with Brian Barnett at the RMOW. I had left multiple messages with very friendly staff in the engineering department and I had played phone tag with Diana Waltmann, Information Officer for the RMOW, but so far, I was no closer to an interview.

I had also run into a brick wall trying to talk with Donald Lidstone.

Lidstone, municipal solicitor and chair of the blue ribbon panel, is often consulted on international trade agreements, and he advised the RMOW that two of those agreements, NAFTA and GATS (the General Agreement on Trade and Services) do not apply to Whistler’s P3 treatment plans.

And what the heck do international trade agreements have to do with Whistler’s sewage treatment?

Well, some believe that under those agreements a corporation operating the plant in the P3 model could sue for damages if Whistler ever tried to take back operation of the plant or if it tried to prevent the corporation from expanding into other areas of municipal operations.

Interestingly, Mr. Lidstone’s legal advice to the Greater Vancouver Regional District (GVRD) in 2002 suggested such trade agreements might apply and his opinion was one of the factors in the GVRD’s decision not to go the P3 route for their water treatment system.

I hoped to talk with Mr. Lidstone about this issue and also learn a little about his personal connection to Whistler, so I phoned his office three times and left detailed messages. The second time a receptionist asked me, "Can I tell him who’s calling?"

After I told her who I was, she disappeared for about 30 seconds then came back with, "He’s not in the office today. Would you like his voice mail?" I was skeptical of her claim but too chicken to make an issue of it, and ended up leaving another rambling message.

I never did hear from Mr. Lidstone, (I was informed later that municipal lawyers won’t talk to the media), so instead spent many hours on the phone and Internet seeking other opinions. And what’s my conclusion? These trade agreements are designed to drive people crazy.

And when it comes to GATS, I don’t care how many legal opinions you get, nor what "side" they’re on – none of them are worth the gold bars you sent to the lawyer. Why? GATS is still being negotiated. No one knows what’s going to be in the final text.

For example, the European Union wants water services to be included. Others don’t. Will they be? No one knows. In fact, it may end up that GATS applies whether Whistler’s plant goes P3 or not.

And if an international corporation ever files a complaint against Whistler under GATS, Whistler doesn’t get to argue its case anyways. It becomes a dispute that Ottawa has to handle before a World Trade Organization tribunal. So, good luck.

(A leaked document shows the EU is even pushing to have zoning bylaws and retail hours of operations covered in GATS. Theoretically, that would enable Wal-Mart to file a complaint against the municipality for a bylaw that prevented them from opening a 24-hour store on Lot 1/9.)

And as for the clarity of whether NAFTA applies or not, all I should have to say to anyone in B.C. is "softwood lumber."

Partners in time

Meanwhile, back at the sink doing the dirty dishes, it was Friday afternoon and I was an hour away from my phone interview with Partnerships B.C. I had still not arranged anything with Brian Barnett or Diana Waltmann, and in frustration, had left a message suggesting it was rather ironic that I had been able to set up an appointment so quickly with Partnerships B.C., but was being stymied on the RMOW front, a five-minute walk away.

Then the phone rang. It was the executive assistant for Suromitra Sanatani from Partnerships B.C. "I’m very sorry but Ms. Sanatani has been called to a meeting with the minister and won’t be able to talk with you today. She very much wants to do the interview, however, so can we reschedule it for next week?"

I joked about being appalled that "the minister" would take priority over me and we laughed our way through a selection of dates and times during the next week when Ms. Sanatani would be available. We settled on 10:30 Monday morning and I went back to the dishes.

About 45 minutes later, the phone rang again. It was Partnerships B.C. once more, but this time the media relations rep I had talked with originally. "I’m very sorry," she said, "but there’s been a total schedule screw-up and it doesn’t look like anyone is going to be able to talk with you before your deadline."

I assumed she didn’t realize I had already received a call from Ms. Sanatani’s assistant so I explained that it was fine, we had already rescheduled for Monday.

She said she realized that, but unfortunately, it now looked like no one from Partnerships B.C. was going to be able to talk with me. In fact, they thought it was really a local issue, and would be best if I went through Whistler’s Information Officer. Would I like her name?

"Diana Waltmann?" I asked.

"Yes," she said. "Do you know her?"

We bantered back and forth for a while, me suggesting that Partnerships B.C. was playing a pivotal role in this project and should talk with me, she insisting it was a local issue and that they just couldn’t say when, or indeed if, someone from Partnerships B.C. would be available to talk with me.

I tried an end-around, offering to relieve her of the burden of being involved by making my interview arrangements with Ms. Sanatani’s assistant directly (who less than an hour earlier obviously had Ms. Sanatani’s schedule right in front of her).

But the media rep was much sharper than that. My offer, she regretted, was not acceptable. She would, however, be more than willing to e-mail me a fact sheet and some links to information I had requested. An interview, unfortunately, was uncertain at best.

I asked her to allow me to turn on my tape recorder and review our discussion, but she declined. I sunk my teeth in like a ferret with its feet in the air and eventually she agreed to phone me Monday morning about the possibility of an interview the following Thursday, but she didn’t sound hopeful. Her e-mail arrived later that day with the information and links she had mentioned, and with a polite thank you for my patience.

I found out afterwards that someone from Partnerships B.C. had made a couple phone calls to Whistler earlier in the day to inquire about me. I have no idea, of course, if those phone calls had any impact on my sudden lack of popularity at the head office.

It was still Friday afternoon, and now day four of trying to arrange a meeting with RMOW staff. I had finally been told by someone in the engineering department that Brian Barnett wanted me to go through Diana Waltmann. I had also been trying to get information from the RMOW Legislative Services department, and was initially told by an assistant that they would try to track down the information for me because the person in charge, Shannon Story, was away for a week. The assistant called me later, however, and explained she had made a mistake – I would actually have to contact Ms. Waltmann for the information I wanted.

At 5:30 Friday evening Ms. Waltmann left a message on my machine suggesting one day next week might work and to call her on Monday.

It had been a frustrating week. I had planned to finish the article on the weekend and leave Monday on a trip, but suddenly, no one was cooperating. I hadn’t heard back from the people on the blue ribbon panel I tried to reach, Donald Lidstone hadn’t returned my calls, Partnerships B.C. had cancelled their interview, and I had made no headway in arranging an interview with RMOW staff.

I found it ironic that proponents who insisted the process would be open and transparent, now seemed to be circling the wagons.

A couple of colleagues suggested I end my research and "just write the damn thing."

I agonized over that option for a while, consulted a few more people, and decided I would give it one last shot on Monday.

Monday at the muni

First thing Monday morning, Ms. Waltmann left a message for me.

"I understand you feel you’ve been getting a bit of a run around and I want to assure you that’s not our intention. It looks like Brian and I can meet with you at three o’clock this afternoon. If you call me back I hope we can set up an interview."

I called back, left a message and got a return call in about 10 minutes.

About four hours later I walked into Municipal Hall and almost bumped into Ms. Waltmann coming the other way. "Well, that’s two of us," she said, "let me find Brian." About 10 minutes later she tracked him down and we pulled up chairs around a table.

Would Whistler be able to get more grant money, I asked, considering that the costs had increased so substantially?

"No," he said, "that program is no longer available."

I asked who had selected the blue ribbon panel.

"I guess the way to answer that is that it was the senior staff that made the decision and we would have had a lot of discussions with various proponents, various groups or people to make our selection."

Why had staff recommended a 20-year term, I wondered, when the blue ribbon panel had suggested a 10-year contract?

"I think the blue ribbon panel report suggested at least 10 years", he said. "Not 10 years, but I think at least."

"Didn’t the proponents suggest a 20-year contract? The proponents suggested a 20-year contract," said Waltmann.

(I checked the panel report later. The executive summary states "… the Panel recommends a design build program combined with a ten year operating agreement …", with a renewal option.)

Barnett then explained that the latest staff recommendation was for a 12-year term, and was an attempt to balance technical flexibility with financial benefit.

I asked about the merits of the Partnerships B.C. shadow bid used by the blue ribbon panel to draw its conclusion that a P3 was the preferred option and he agreed that it was just illustrative in nature and would need to be done in much more detail.

Which is one of the aspects that confused me, I admitted. Even the blue ribbon panel said the shadow bid didn’t provide "a suitable basis upon which to evaluate the merits," yet the blue ribbon panel’s recommendation was based on this very same, apparently lacking, shadow bid.

Barnett said: "I agree with the conclusion there that we’ve got to do more due diligence in terms of the shadow bid," and we then ventured into the murky realm of whether this would be an added expense over the traditional approach.

Another thing I was curious about was Nancy Wilhelm-Morden’s description in council of the apparent role of a provincial ministry in staff’s decision to change direction two years ago. Could he tell me which ministry it was?

"Ministry of Finance… wouldn’t it have been…?" said Waltmann.

"I’m not sure what Nancy was really referring to with that statement. It could have been with Partnerships B.C. to look at it," said Barnett. He said they had changed direction after examining Partnership B.C.’s business case and deciding it was worthy of further study.

I think it was at this point that my brain finally overdosed and turned into the kind of sludge we may be trucking to Squamish in a few years.

I started out asking a question about projected savings and before long accelerated into a rant about a 2004 study commissioned by the Association of Certified Chartered Accountants in the UK that detailed hidden costs, unexpected monitoring expenses, unrealized risk transfer, and distorted value for money claims in P3s.

Barnett looked at me and justifiably said: "I’m not sure if you’re interviewing me for an article or if you’re debating the project."

He was right. It was time to pack it in. In that moment I realized I had found what I’d set out to discover – an informed opinion – and could shut down the research and get back to my life.

I asked a few more questions and took a few more notes, but I think all three of us knew there was nothing else of value to be found in this room. We shook hands and parted with smiles, and as I walked home I looked up at the mountains – fields of white, a background of vibrant greens, and a deep blue sky hanging over it all. Beautiful.

It’s a wrap

It can be a tricky thing, taking sides, especially in a small Canadian town. The people on "the other side" may very well be our friends, neighbours and business partners, and we’re wary of damaging those relationships.

Some expect us to pack the hall for every event, on every issue. And if we don’t, they accuse us of being apathetic. We’re not apathetic – we’re busy! Still, I don’t think I’ve ever lived anywhere where so many residents care so much about their town and demonstrate it through their actions.

I was burning myself out at one point in my career – too many board meetings, too much volunteering – and a mentor said, "If you don’t put a value on your time, guaranteed, no one else will." He taught me how to say "No" to others and feel all right about it.

Whistler might have to learn the same thing. If we don’t put a value on what we’ve built here, no one else will. And if we don’t take control of what we have, guaranteed, someone else will.

We might even have to learn to say "No" to others now and then. And feel all right about it.

Is this that time? I don’t know. We’ll see.

As for me, I’m off to the cabin tomorrow. And I still have to figure out what to do about the outhouse.